Martin Media, LLC (“Martin Media,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website at martinmedia.us, interact with our chat widget, or otherwise communicate with us.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

Information You Provide to Us Directly

When you contact us through our chat widget, email, phone, or other means, we may collect:

Your name
Email address
Phone number
Any other information you choose to share in your message

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

IP address
Browser type and version
Operating system
Pages viewed and time spent on the site
Referring website
General geographic location

We collect this information through cookies and similar tracking technologies, including Google Analytics and Google Ads.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide the services you request
To communicate with you about your project, quotes, or scheduling
To send you information about our services, when you have opted in
To improve our website and services
To comply with legal obligations
To protect against fraud or unauthorized activity

3. SMS and Text Messaging

If you opt in to receive text messages from Martin Media through our chat widget or by providing your phone number, the following applies:

Opt-in: You must affirmatively opt in to receive SMS communications from us. By submitting your phone number through our chat widget or other opt-in mechanism, you consent to receive text messages from us.

Message Frequency: Message frequency varies based on your interactions with us.

Message and Data Rates: Standard message and data rates may apply, depending on your wireless carrier’s plan.

Opt-out: You may opt out at any time by replying STOP to any of our text messages. Reply HELP for help.

Carriers: Carriers are not liable for delayed or undelivered messages.

No Sharing of Mobile Information: Mobile information, including phone numbers and SMS opt-in data, will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing related to SMS communications is limited to service providers who help us deliver the messages, and is otherwise subject to this Privacy Policy.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

Service Providers

We share information with third-party service providers who help us operate our business and deliver our services, including:

LeadConnector / VidLead Studio (our customer chat and CRM platform)
Google Analytics and Google Ads (website analytics and advertising)
Email and communication providers

These service providers are bound by contractual and legal obligations to protect your information and use it only for the purposes for which we share it.

Legal Requirements

We may disclose your information if required to do so by law, subpoena, court order, or other legal process, or to protect the rights, property, or safety of Martin Media, our customers, or others.

Business Transfers

If Martin Media is involved in a merger, acquisition, sale of assets, or similar transaction, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to operate, improve, and personalize your experience. You can control cookies through your browser settings. Disabling cookies may affect the functionality of the website.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access the information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your information
The right to opt out of marketing communications
The right to object to or restrict certain processing

To exercise any of these rights, please contact us using the information at the end of this Policy.

7. California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information, including the right to know what personal information we collect, the right to delete personal information, the right to opt out of the sale of personal information (note: Martin Media does not sell personal information), and the right to non-discrimination for exercising your rights. To exercise these rights, please contact us at Hello@MartinMedia.us.

8. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can delete it.

9. Data Security

We implement reasonable security measures designed to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated Policy on this page with a revised “Effective Date.” Your continued use of the website or services after the changes take effect constitutes acceptance of the updated Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Martin Media, LLC

224 Kenai Ave Ste 204, Soldotna, AK 99669

Email: Hello@MartinMedia.us

Phone: (907) 398-0797

Website: martinmedia.us