Client Welcome Packet
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Need access? Contact our team at Hello@MartinMedia.us or 907.398.0797.
We’re Glad You’re Here.
www.martinmedia.us
You just made a decision that matters.
Partnering on video work isn't small — it's a real investment for the future of your business. We don't take that lightly.
Here's what you can expect from the Martin Media team in the weeks ahead: clear communication, honest updates, and work we're proud to put our name on. This packet walks you through the process, introduces the team, and answers the questions most clients ask in the first few days.
If anything's unclear, just reply to this email or text us. We're here for you.
— Josiah Martin
CEO & Founder, Martin Media
MEET YOUR TEAM
Every project is backed by our four core specialists. Hover over any photo to reveal photo #2!
Josiah Martin
CEO & Founder
Josiah started Martin Media to help Alaska businesses tell their stories with the craft and intention that bigger markets usually reserve for national brands. When he's not on set or in a strategy meeting, he's with his wife and three kids.
William Weinig
Chief Creative Officer
William leads creative and strategic direction on every project — running strategy calls, developing concepts and scripts, directing on set, and shaping the final edit. He's your creative partner throughout the process, bridging vision with execution to make sure every project is built to perform.
Raleigh Van Natta
Production Manager
Raleigh manages the production pipeline — the behind-the-scenes coordination that moves your project from script to final delivery. He keeps shoot schedules, edit timelines, and delivery dates on track, and he's your go-to for any status update or 'where are we at?' question.
Cora Davis
Brand & Marketing Manager
Cora handles all things social media, brand, and marketing at Martin Media. She's your go-to for anything related to your content calendar, brand voice, and online presence.
YOUR FIRST 30 DAYS as a Martin Media Client
Here is your roadmap of what to expect step-by-step during your first month with our team.
Welcome + Kickoff
You'll sign your contract and we'll take care of the rest. Behind the scenes, our team is already building your project plan, prepping your Strategy Call, and getting your production timeline mapped out. By the end of Week 1, you'll have your Strategy Call scheduled and know exactly what's coming next.
The Strategy
This is where the real work starts. A 90-minute Strategy Call to dig into your business, audience, and goals. From that conversation, we build the strategy that drives the messaging, the story angles, the content that will actually move the needle for your business. By the end of Week 2, your direction is locked.
Pre-Production
Our team develops the scripts, storyboards, and shot lists for your project. We lock in shoot dates, scout locations, and handle every logistical detail so your shoot day runs smoothly. When scripts and creative direction are ready, you'll review and approve — then it’s time to bring the plan to life.
Post-Production
Shoot day arrives and we bring the full production to life. From there, we move into post-production — editing, color, sound, and every detail that turns raw footage into a polished final video. You'll review drafts and we'll refine based on your notes. After revisions, your finished video is delivered and ready to go to work for your business.
HOW WE’LL COMMUNICATE
We keep communication simple. Four channels, each with a clear purpose — so you always know where to go.
TEXT
— for anything urgentReach us at 907.398.0797 anytime for fast adjustments on shoot days or immediate questions.
Send Text →FRAME.IO
— for reviewing your videoWhen a cut is ready, we'll send you a link. Click anywhere on the timeline to leave a comment — no login or software required. Review is simple and straightforward.
GOOGLE DRIVE
— for your final filesYour finished project lands in a shared folder that stays yours to keep — accessible anytime, from any device.
FREQUENTLY ASKED QUESTIONS
Everything you need to know about shoot days, edits, contacts, and video licensing.
HOW DO REVISIONS WORK?
Once your first cut is ready, we'll send a Frame.io link. You can leave timestamped comments right on the video — no need to write a long email or jump on a call. We'll refine based on your notes and send the next cut.
WHAT’S A SHOOT DAY LIKE?
You don't need to prepare much. We bring all the gear, arrive early to set up, and run the day from start to finish. Shoots typically run 2–6 hours depending on scope, and we plan them around your schedule, not ours.
WHO’S MY MAIN POINT OF CONTACT?
You'll always have someone to reach. Whether it's a creative question, a scheduling change, or an admin question, we'll make sure your message gets to the right person on our team — and we'll get back to you quickly.
WHAT IF I NEED TO RESCHEDULE A SHOOT?
We get it — things come up. Reach out as soon as you know, and we'll work to find a new date that works for everyone. The earlier we know, the easier it is to adjust.
CAN I USE THESE VIDEOS HOWEVER I WANT?
Yes. Once your project is delivered, the final files are yours to use however serves your business — website, social media, ads, presentations, anywhere. We often offer strategy support to help you implement and get the most out of your videos, but the final content belongs to you.
Need help right now?
Text or call Martin Media directly at 907.398.0797 or email Hello@MartinMedia.us.