CLIENT WELCOME PACKET
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We’re Glad You’re Here.
www.martinmedia.us
You just made a decision that matters.
Partnering on visual media and modern web systems isn't small: it's a real investment in the future of your business. We don't take that lightly.
Here is what you can expect from the Martin Media team in the weeks ahead: clear communication, honest updates, and work we're proud to put our name on. This packet walks you through the process, introduces the team, and answers the questions most clients ask in the first few days.
If anything is unclear, just reach out to us. We're here for you.
Josiah Martin
CEO & Founder, Martin Media
MEET YOUR TEAM
Every project is backed by our dedicated Alaska production and engineering team. Hover over any photo to reveal photo #2!
Josiah Martin
CEO & Founder
Josiah started Martin Media to help Alaska businesses tell their stories with the craft and intention that bigger markets usually reserve for national brands. When he’s not on set or in a strategy meeting, he’s with his wife and three kids.
William Weinig
Director of Creative Strategy
William leads creative and strategic direction on every project, running strategy calls, developing concepts and scripts, directing on set, and shaping the final edit. He’s your creative partner throughout the process, bridging vision with execution to make sure every project is built to perform.
Alex DeGray
Post-Production Supervisor & Cinematographer
Alex is our Post-Production Supervisor and Cinematographer at Martin Media, overseeing the final edit while also shooting on set. A University of Miami Film School graduate with eight years of drone experience, he brings both a trained eye and a steady hand to every project, no matter the terrain.
Thomas Hickey
Cinematographer & Drone Pilot
Thomas has a gift for brand consistency and makes sure every video looks and feels like the client it represents. Whether he’s behind the camera or flying the drone, he brings a steady eye to every shoot. On set he’s kind, easy to work with, and puts the client first every time.
Cora Davis
Brand & Marketing Manager
Cora handles all things social media, brand, and marketing at Martin Media. She’s your go-to for anything related to your marketing strategy, content calendar, brand voice, and online presence.
Kaylahni Dohse
Executive Assistant & Client Success Coordinator
Kaylahni works closely with Josiah to keep client communication and coordination running smoothly. As our Executive Assistant and Client Success Coordinator, she’s often behind the scenes making sure nothing falls through the cracks so your experience stays seamless from first email to final delivery.
Kevin Bennett
Lead Web & Systems Engineer
Kevin builds and maintains the websites behind every Martin Media project, with twenty years of experience creating fast, accessible, and easy-to-manage sites for Alaska businesses. He handles everything from initial design to launch and ongoing support, making sure your website performs as well as it looks.
YOUR FIRST 30 DAYS as a Martin Media Client
Here is your roadmap of what to expect step-by-step during your first month with our team.
Welcome + Kickoff
You'll sign your agreement and we'll take care of the rest. Behind the scenes, our team is already building your project plan, prepping your Strategy Call, and getting your production timeline mapped out. By the end of Week 1, you'll have your Strategy Call scheduled and know exactly what's coming next.
The Strategy
This is where the real work starts: a 90-minute Strategy Call to dig into your business, audience, and goals. From that conversation, we build the strategy that drives the messaging, the story angles, and the content that will actually move the needle for your business. By the end of Week 2, your direction is locked.
Pre-Production
Our team develops the scripts, storyboards, and shot lists for your project. We lock in shoot dates, scout locations, and handle logistical details so your shoot day runs smoothly. When scripts and creative direction are ready, you'll review and approve, and then it is time to bring the plan to life.
Post-Production
Shoot day arrives and we bring the full production to life. From there, we move into post-production: editing, color, sound, and every detail that turns raw footage into a polished final video. You'll review drafts and we'll refine based on your notes. After revisions, your finished video is delivered and ready to go to work for your business.
HOW WE’LL COMMUNICATE
We keep communication simple. Four channels, each with a clear purpose, so you always know where to reach us.
Invoices, scheduling, questions, and general project updates.
Send Email →TEXT
/ for anything urgentReach us at 907.398.0797 anytime for fast adjustments on shoot days or immediate questions.
Send Text →FRAME.IO
/ for reviewing your videoWhen a cut is ready, we'll send you a link. Click anywhere on the timeline to leave a comment with zero login or software required.
GOOGLE DRIVE
/ for your final filesYour finished project lands in a dedicated shared folder that stays yours to keep, accessible anytime from any device.
FREQUENTLY ASKED QUESTIONS
Everything you need to know about shoot days, edits, contacts, and video licensing.
HOW DO REVISIONS WORK?
Once your first cut is ready, we'll send a Frame.io link. You can leave timestamped comments right on the video without having to write long emails or schedule calls. We refine based on your notes and send the next cut.
WHAT IS A SHOOT DAY LIKE?
You don't need to stress. We bring all the gear, arrive early to set up, and run the day from start to finish. Shoots typically run 2 to 6 hours depending on scope, and we plan them around your schedule.
WHO IS MY MAIN POINT OF CONTACT?
You'll always have direct access. Whether it is a creative question for William, shoot logistics with Kaylahni, technical questions for Kevin, or founder vision with Josiah, we make sure your message reaches the right person fast.
WHAT IF I NEED TO RESCHEDULE A SHOOT?
Things come up in Alaska weather and business. Reach out as soon as you know, and we'll work to find a new date that fits your calendar.
CAN I USE THESE ASSETS HOWEVER I WANT?
Yes. Once your project is delivered, the final video files and photo stills belong to you to use across websites, social media, broadcast, and presentations with full commercial usage rights.
Need help right now?
Text or call Martin Media directly at 907.398.0797 or email Hello@MartinMedia.us.